Give your contact centre teams all they need, with the Poly EncorePro 320 headset. Get high-quality audio, all-day comfort and proven durability.
Turns out you can have it all in a contact centre headset-for your employees, customers, and budget. Let's start with your call teams. The Poly EncorePro 320 gives them all-day comfort and reliability. Plus acoustic protection and voice optimization. So they can perform at their best throughout their shifts.
Start with high-quality audio and excellent noise cancelling. Add in voice-optimized frequency response for more accurate conversations. What does that give you? More satisfied customers enjoying a superior experience on the other end of every call.
The EncorePro 320 USB is supported by Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.
- General
- Give your contact centre teams all they need, with the Poly EncorePro 320 headset. Get high-quality audio, all-day comfort and proven durability.
Turns out you can have it all in a contact centre headset-for your employees, customers, and budget. Let's start with your call teams. The Poly EncorePro 320 gives them all-day comfort and reliability. Plus acoustic protection and voice optimization. So they can perform at their best throughout their shifts.
Start with high-quality audio and excellent noise cancelling. Add in voice-optimized frequency response for more accurate conversations. What does that give you? More satisfied customers enjoying a superior experience on the other end of every call.
The EncorePro 320 USB is supported by Plantronics Manager Pro, a Software-as-a-Service that is sold separately. Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.
| Acoustic protection |
| Acoustic protection with G616 and TWA (USB only) |
| Binaural design |
| Dynamic mute alert |
| Enhanced stability |
| Flexible microphone boom |
| Flexible noise cancelling microphone boom |
| Inline call control for easy volume adjustment and muting (USB only) |
| Inline controls |
| Noise cancelling |
| Over-the-head |
| QD connectivity |
| Soft, replaceable ear cushions and lightweight design |
| Unique dynamic mute alert (USB only) |